Here’s what AT&T is doing for more than 70 million customers who became data breach victims

Here’s what AT&T is doing for more than 70 million customers who became data breach victims

AT&T Data Breach Response

AT&T Data Breach Response

No one wants to be a victim of a data breach but if you find yourself in this situation, it’s important to know what options are available to you and how the business plans to take accountability for the incident.

Back in the beginning of April, about 7.6 million current AT&T account holders and 65.4 million former account holders were informed that a dataset found on the “dark web” contained their information that had been stolen.

When the company was asked “What information was compromised in this breach?” their response was, “Although varying by each customer and account, AT&T says information involved in this breach included Social Security numbers and passcodes — which, unlike passwords, are numerical PINS that are typically four digits long. Full names, email addresses, mailing addresses, phone numbers, dates of birth, and AT&T account numbers may have also been compromised. The impacted data is from 2019 or earlier and does not appear to include financial information or call history.”

Now, the company is looking to atone for this incident in several different ways.

AT&T is now offering its customers one year of complimentary credit monitoring, identity theft detection, and resolution services, provided by Experian’s IdentityWorks.

Customers will also have an insurance policy of up to $1,000,000 in coverage in the event that they experience identity theft.

An identity restoration team will also be provided to you to help guide you through the recovery process. Additionally, AT&T says that it has taken precautionary measures and reset passcodes, which is an extra layer of protection for AT&T accounts. They are also emailing or mailing letters to individuals with compromised sensitive personal information.

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